Our refunds and returns policy is valid for 7 days. If more than 7 days have passed since you received your order, we cannot offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.<\/p>\n\n\n\n
There are certain situations in which only partial refunds are granted:<\/p>\n\n\n\n
Any item that is not in its original condition, is damaged or is missing parts for reasons not attributable to us.<\/p>\n\n\n\n
Any item returned more than 30 days after delivery<\/p>\n\n\n\n
Refunds<\/strong><\/p>\n\n\n\n Once we have received and inspected your return, we will send you an email to let you know that we have received your returned item. We will also let you know whether your refund has been approved or declined.<\/p>\n\n\n\n If approved, the refund will be processed and a credit will be automatically applied to your credit card or original payment method within a specified number of days.<\/p>\n\n\n\n Late or non-refunds<\/strong><\/p>\n\n\n\n If you haven\u2019t received your refund yet, please check your bank account again first.<\/p>\n\n\n\n Next, please contact your credit card company, as it may take some time before your refund is officially credited to your account.<\/p>\n\n\n\n Next, please contact your bank. There is often a processing time before the refund is credited to your account.<\/p>\n\n\n\n If you have done all of this and still haven\u2019t received your refund, please contact us at {email address}.<\/p>\n\n\n\n Items on offer<\/strong><\/p>\n\n\n\n Only full-price items are eligible for a refund. Items on offer cannot be refunded.<\/p>\n\n\n\n Changes<\/strong><\/p>\n\n\n\n We only exchange items if they are faulty or damaged. If you need to exchange an item for the same product, please email us at info@destileriasmonfortedelcid.com and post your item to: Destiler\u00edas Monforte del Cid, S.L., Avenida de los Pinos, 15, 03670 Monforte del Cid (Alicante).<\/p>\n\n\n\n Gifts<\/strong><\/p>\n\n\n\n If the item was marked as a gift when it was purchased and was sent directly to you, you will receive a gift credit for the value of your return. Once we have received the returned item, a gift voucher will be sent to you by post.<\/p>\n\n\n\n If the item was marked as a gift when it was purchased and was sent directly to you, you will receive a gift credit for the value of your return. Once we have received the returned item, a gift voucher will be sent to you by post.<\/p>\n\n\n\n Returns and deliveries<\/strong><\/p>\n\n\n\n To return your product, please post it to Destiler\u00edas Monforte del Cid, S.L., Avenida de los Pinos, 15, 03670 Monforte del Cid (Alicante).<\/p>\n\n\n\n You will be responsible for paying your own postage costs when returning your item. Postage costs are non-refundable. If you receive a refund, the cost of returning the item will be deducted from your refund.<\/p>\n\n\n\n Depending on where you live, the time it takes for the replacement product to arrive may vary.<\/p>\n\n\n\n If you are returning more expensive items, you may wish to use a tracked delivery service or take out delivery insurance. We cannot guarantee that we will receive your returned item.<\/p>\n\n\n\n Do you need help?<\/p>\n\n\n\n Please contact us on +34 658792393 if you have any questions regarding refunds and returns.<\/p>\n\n\n\n <\/p>","protected":false},"excerpt":{"rendered":" Nuestra pol\u00edtica de reembolsos y devoluciones dura 7 d\u00edas. Si han pasado m\u00e1s de 7 d\u00edas desde la recepci\u00f3n de su pedido, no podemos ofrecerle un reembolso o cambio completo. Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en el mismo estado en que lo recibi\u00f3. Tambi\u00e9n debe estar en su<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-622","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/pages\/622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/comments?post=622"}],"version-history":[{"count":3,"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/pages\/622\/revisions"}],"predecessor-version":[{"id":629,"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/pages\/622\/revisions\/629"}],"wp:attachment":[{"href":"https:\/\/destilerias-online.com\/en\/wp-json\/wp\/v2\/media?parent=622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}